Understanding the guidelines that govern your shopping experience with us.
Welcome to JewelCrystalGemTwinkle. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing this website, we assume you accept these terms and conditions in full.
The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose.
We make every effort to display as accurately as possible the colors, finishes, and details of our products that appear on the website. However, as the actual colors and finishes you see will depend on your monitor, we cannot guarantee that your monitor's display of any color or finish will be accurate.
All precious metal weights and gemstone carat weights are approximate. Slight variations may occur during the manufacturing process. All gemstones are natural unless otherwise stated, and may contain natural inclusions.
All orders are subject to acceptance and availability. Items in your shopping cart are not reserved and may be purchased by other customers until payment is completed. We accept various forms of payment including credit cards, debit cards, and PayPal.
Prices are subject to change without notice. We reserve the right to modify or discontinue products without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of products.
We ship worldwide using insured, trackable services. Shipping times are estimates and not guarantees. Delivery may be delayed due to customs processing or other factors beyond our control. Risk of loss passes to you upon delivery to the carrier.
Some countries may impose additional taxes, duties, and fees upon import. These charges are the responsibility of the customer and are not included in our prices or shipping costs.
We offer a 30-day return policy for most items, excluding customized or engraved pieces. Items must be returned in their original condition with all packaging and certificates. Return shipping is at the customer's expense unless the return is due to our error.
Exchanges are subject to product availability. Price differences will be charged or refunded accordingly. Special order items cannot be returned or exchanged unless defective.
All content included on this website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of JewelCrystalGemTwinkle or its content suppliers and protected by international copyright laws.
The trademarks, names, logos, and service marks displayed on this website are registered and unregistered trademarks of JewelCrystalGemTwinkle. Nothing contained on this website should be construed as granting any license or right to use any trademark without our prior written permission.
JewelCrystalGemTwinkle shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if JewelCrystalGemTwinkle has been advised of the possibility of such damages.
In no event shall JewelCrystalGemTwinkle's total liability to you for all damages, losses, and causes of action (whether in contract, tort, or otherwise) exceed the amount paid by you, if any, for accessing this website or purchasing products from us.
These terms and conditions are governed by and construed in accordance with the laws of the State of New York, USA. You irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of New York, USA.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.